FAQS2025-06-10T01:14:50+00:00

Frequently Asked Questions – Forensic Cleaning Services | Biohaz

At Biohaz, we understand that forensic cleaning can raise a lot of questions—especially in stressful or traumatic situations. Whether you’re dealing with a crime scene, an unattended death, or drug residue contamination, it’s normal to feel overwhelmed and uncertain about the next steps. That’s why we’ve compiled answers to the most common questions we receive from clients

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FAQs: Forensic Cleaning with Biohaz

Here are answers to the most frequently asked questions about our professional forensic and biohazard cleaning services:

1. What is forensic cleaning?2025-05-28T04:35:44+00:00

Forensic cleaning is the specialised process of cleaning and decontaminating environments affected by trauma, crime, death, biohazard waste, or drug residue. It goes far beyond regular cleaning—dealing with blood, bodily fluids, chemical contamination, and other hazardous materials that pose serious health risks if not handled properly. The goal is not just to clean what’s visible, but to ensure the space is thoroughly sanitised, deodorised, and safe for future use.

At Biohaz, forensic cleaning is what we do best. We’re trained to assess and restore high-risk environments with care, discretion, and strict compliance with Australian health and safety standards. Whether it’s a crime scene, meth lab, or unattended death, our team works methodically to return the property to a safe and respectful condition.

2. When do you need a forensic cleaner?2025-06-01T05:02:57+00:00

You need a forensic cleaner when a property has been affected by a situation involving biohazards—like a crime, trauma, suicide, unattended death, hoarding, or drug contamination. These are scenarios where standard cleaning services are not equipped or legally allowed to handle the risks involved. Forensic cleaners are trained to properly remove, disinfect, and dispose of hazardous materials to protect the health of current and future occupants.

If you’re facing a distressing or hazardous cleanup in Queensland or New South Wales, Biohaz is ready to help. Our team is experienced in dealing with sensitive situations and works with homeowners, real estate agents, landlords, and support workers to ensure a fast, respectful response when it matters most.

3. How much does forensic cleaning cost in Australia?2025-05-28T04:40:30+00:00

The cost of forensic cleaning can vary significantly depending on the type and severity of the situation. Factors such as the extent of contamination, size of the affected area, access to the site, and the presence of hazardous materials (like blood, faeces, or meth residue) all play a role. In general, prices can range from a few hundred dollars for a minor cleanup to several thousand for complex decontamination jobs.

At Biohaz, we provide transparent quotes based on a professional site assessment. We never cut corners, and our pricing reflects the level of care, compliance, and experience we bring to every job. Whether it’s a small apartment or a large-scale cleanup, we’ll give you a clear understanding of the scope and cost upfront.

4. Is forensic cleaning covered by insurance?2025-05-28T04:44:01+00:00

In many cases, yes—especially when the cleanup is related to trauma, crime, death, or accidental damage. Homeowners’ insurance policies may cover the cost of forensic cleaning, particularly if the incident involves police attendance or property damage. It’s important to check your policy and speak with your insurer, as coverage and claim processes can vary.

Biohaz is happy to assist with insurance-related jobs and can provide detailed reports, invoices, and supporting documentation for claims. We’ve worked with insurers and loss adjusters across a range of scenarios and understand the importance of fast, accurate communication to help you get approved without delays.

5. Who pays for forensic cleaning after a death?2025-05-28T04:51:21+00:00

The cost of forensic cleaning after a death usually falls to the property owner—this could be a family member, landlord, executor of an estate, or housing provider. In the case of rental properties, responsibility may depend on the circumstances surrounding the death and the tenancy agreement. If the incident was related to a crime or violence, there may be government support available to assist with costs.

In Queensland, Victim Assist may help cover forensic cleaning expenses for eligible victims of violent crime. In New South Wales, Victims Support Services offers similar financial assistance in qualifying cases. At Biohaz, we are familiar with these processes and can provide supporting documentation, quotes, and invoices to help you submit a claim. Our goal is to ease the burden during a difficult time by offering compassionate, discreet service and practical guidance through the steps involved.

6. What qualifications do forensic cleaners have?2025-05-28T04:56:31+00:00

Forensic cleaners must be trained in handling biohazardous materials, safe waste disposal, and decontamination protocols. While the industry isn’t heavily regulated in Australia, reputable providers like Biohaz ensure technicians are certified through recognised training programs both locally and internationally. This includes courses in trauma cleaning, meth lab remediation, and infection control—often through organisations such as the IICRC, NIDS (USA), and ABRA.

At Biohaz, we don’t just rely on experience—we invest in ongoing education. Director Dane Beatty has completed forensic cleaning training in both Australia and overseas and brings over 15 years of field experience to every job. Our team follows strict safety guidelines, uses professional equipment, and adheres to all relevant Australian standards for health, hygiene, and waste disposal.

8. Can I clean a trauma or death scene myself?2025-05-28T05:02:04+00:00

While it’s technically possible, it is strongly discouraged. Trauma scenes often contain unseen hazards—bloodborne pathogens, odour molecules, or contaminated materials that require specialised handling. Attempting to clean it yourself can expose you to physical risks, emotional distress, and may even void insurance claims or violate legal standards if waste isn’t properly disposed of.

Biohaz exists to take this burden off your shoulders. We’re experienced in dealing with distressing and hazardous situations with care and discretion. Our team ensures everything is cleaned, disinfected, and safely removed—protecting not just your health, but your peace of mind.

9. Do forensic cleaners deal with hoarding and squalor?2025-05-28T05:04:51+00:00

Yes, hoarding and squalor cleanups are a core part of what forensic cleaners like Biohaz handle. These environments often go beyond clutter—accumulated waste, vermin, mould, faeces, and structural damage can turn a hoarded space into a health hazard. Cleaning these areas requires specialised PPE, proper disposal methods, and a sensitive approach.

Biohaz approaches hoarding situations with compassion, not judgment. We understand the emotional complexity involved and work with family members, support workers, and even NDIS providers to clean and restore the space safely and respectfully. Our goal is to improve safety, hygiene, and peace of mind.

10. How do you remove the smell after a death or decomposition?2025-05-28T05:07:29+00:00

Odour removal after a death or decomposition is a critical part of forensic cleaning. These smells are often caused by organic compounds that penetrate soft furnishings, flooring, walls, and even air conditioning systems. Masking the smell doesn’t work—it needs to be neutralised at the source.

At Biohaz, we use professional-grade ozone machines, HEPA filtration, and enzyme-based deodorising treatments to break down the cause of the smell. We also remove affected materials where necessary, such as flooring or mattress foam. The result is a space that’s not just clean—but breathable and safe to return to.

11. How long does a forensic cleanup take?2025-05-28T05:10:53+00:00

The time required depends on the severity and size of the scene. Minor jobs, like a small blood spill or needle sweep, may be completed in a few hours. Larger, more complex cleanups—such as an unattended death, meth lab, or squalor property—can take several days to complete thoroughly.

At Biohaz, we provide a time estimate upfront based on a site inspection or detailed information. Our focus is always on doing the job properly, not rushing it. We also coordinate with property managers, families, and support workers to minimise disruption and keep you updated throughout the process.

12. Do forensic cleaners clean up after suicides?2025-05-28T05:13:47+00:00

Yes. Cleaning up after a suicide is one of the most difficult and sensitive jobs we perform. It involves not just removing biohazards like blood or bodily fluids, but also handling the emotional weight of the scene with care and respect. This type of cleanup must be done professionally to ensure safety and peace of mind.

At Biohaz, we handle suicide scenes with the utmost compassion and discretion. Our team is trained to deel with these tragic situations respectfully, and we work closely with family members, real estate agents, and support networks to help bring closure and restore the property to a safe, respectful condition.

13. Can a landlord evict a tenant for living in filth or causing biohazard damage?2025-05-28T05:17:29+00:00

In most Australian states, including Queensland and NSW, landlords may take action if a tenant causes significant damage or poses a health risk through unclean or unsafe living conditions. However, eviction must follow the correct legal process and often involves inspections, notices, and sometimes tribunal involvement.

While Biohaz can’t offer legal advice, we regularly assist lsndlords and property managers by providing photographic evidence and detailed reports of contamination, hoarding, or biohazard risk. This documentation can be used to support tenancy claims or insurance processes.

Specialised Biohazard & Forensic Cleaning Queensland & New South Wales

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