At BioHaz, we know that extreme squalor cleaning situations involving hoarding, faecal and urine contamination, and squalor aren’t just about mess—they’re about people. Behind every job is a story. Whether it’s someone struggling with mental health, an elderly person overwhelmed by declining mobility, or a loved one trying to manage a difficult estate, our job goes beyond cleaning. We’re here to restore dignity, safety, and peace of mind—without judgement.

Understanding Squalor & Hoarding Conditions

Squalor and filth conditions can range from heavily cluttered and unhygienic spaces to homes overtaken by waste, rot, and biohazards. Common issues include:

  • Hoarding: Excessive accumulation of items that create safety hazards and block access to essential areas like kitchens, bathrooms, or exits.

  • Animal or human waste: Urine and faeces contamination from pets or occupants, often leading to strong odours, bacterial growth, and structural damage.

  • Rotting food and pest infestations: Decomposing organic material can attract insects and vermin, further contributing to an unsafe environment.

While the appearance can be confronting, we see what’s behind the situation—and never pass judgment.

The Emotional Toll Behind the Mess

For many of our clients, squalor isn’t a lifestyle choice—it’s a result of trauma, illness, grief, isolation, or mental health challenges. Hoarding behaviours can stem from anxiety, depression, OCD, or past hardship. In some cases, individuals simply fall behind due to age or disability and are too ashamed to ask for help.

At BioHaz, we approach every situation with empathy and respect. No matter how severe the condition, we don’t judge—we help. Our team is trained to manage not only the physical environment, but also the emotional sensitivity that often comes with it.

Our Professional Cleaning Process

We tailor every squalor cleanup based on the property’s condition and the client’s needs. Our services may include:

  • Discreet removal of waste and unwanted items

  • Urine and faeces contamination treatment, including odour neutralisation and deep sanitisation

  • Antimicrobial cleaning of walls, floors, and high-touch surfaces

  • Decontamination of biohazards such as sharps or decomposing materials

  • Ongoing support and staged cleaning plans if needed

We use specialised equipment like ULV foggers, high-pressure hot water extractors, ozone machines, and hospital-grade disinfectants to ensure a safe and thorough result.

We’re Here to Help—Not to Judge

BioHaz Forensic Cleaning is proudly non-judgemental, discreet, and fully trained in complex cleaning situations. Whether you’re calling for yourself, a family member, or a client, you’ll find compassion, professionalism, and understanding from the very first conversation.

Squalor Cleaning Services Area

Our Northern Rivers-based team at Biohaz specialises in squalor and extreme filth cleanups, delivering professional and discreet services throughout the greater Northern Rivers region. We regularly attend properties affected by hoarding, long-term neglect, and unsanitary living conditions, restoring them to safe and habitable standards. Our service areas include Lismore, Casino, Grafton, Ballina, Byron Bay, Coffs Harbour, Maclean, and surrounding towns. With the right equipment, experience, and a compassionate approach, we’re committed to supporting local communities with non-judgemental and thorough squalor remediation services.

Need Help With Squalor or Hoarding Cleanup?

If you or someone you know is overwhelmed by squalor, hoarding, or contamination, don’t wait. Contact the team at BioHaz Forensic Cleaning—we’re here to support you every step of the way.